Shipping policies
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• Handmade to order in 7-21 business days
• Eco post Standard (7-12 business days). The service is provided to countries: Austria, Australia, Italy, Ireland, United States, Belgium, Brazil, UK, Germany, Denmark, South Korea, Netherlands, Hong Kong, Greece, Japan, Norway, Spain, Poland, Portugal, Finland, France, Canada , Sweden, Switzerland, Thailand, Russia.
• Shipping times are approximate because of weather/customs/holidays I am unable to guarantee an exact delivery day.
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✪ INTERNATIONAL CUSTOMERS ✪
Items are shipped with First Class International shipping, they can take up to 6 weeks to arrive, and are sent with no extra insurance. If you would like faster shipping/insurance please contact me. PLEASE ALSO BE AWARE that customs and duty fees are due upon delivery and are different for every country. I will not send items marked as a "Gift".
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✪ UNDELIVERABLE ✪
When a package is marked undelivered and returned to the seller, the buyer is responsible for return shipping.
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✪ DISCLAIMER ✪
Once an item's tracking number says "Accepted" by Eco post. I can not be liable for Non-Delivery/Theft.
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I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.